Vertical: Airport
Application: Enhanced connectivity, improved customer experience
Ecosystem: Boingo, AWS
Private Network: LTE, CBRS
In a significant move towards enhancing wireless connectivity in large venues, Boingo Wireless has announced the launch of a private network using Citizens Broadband Radio Service (CBRS) spectrum at Chicago O’Hare International Airport (ORD). This deployment comes as part of an expanded collaboration with Amazon Web Services (AWS), integrating cloud and edge computing capabilities into Boingo’s converged network offerings.
This deployment, part of an expanded collaboration with AWS, integrates cloud and edge computing capabilities into Boingo’s network solutions. At ORD, the network supports a virtual customer service center with high-quality video calls, connects IoT devices, and powers essential airport services. This infrastructure aligns with ORD’s $8.5 billion modernization project, enabling advanced use cases in security, asset tracking, and touchless engagement. By seamlessly integrating with existing systems, Boingo’s solution enhances connectivity, improves passenger experience, and boosts operational efficiency, setting a model for large-scale venue deployments in the 5G era.
Key benefits and implications of the deployment include:
- Enhanced Connectivity: The CBRS-based private network provides dedicated bandwidth for essential services, avoiding congestion on public networks.
- Improved Passenger Experience: The virtual customer service kiosk offers travelers instant access to support, enhancing the overall airport experience.
- Operational Efficiency: IoT device connectivity and essential service support contribute to smoother airport operations.
- Scalability: The solution is designed to meet current needs while being adaptable for future 5G-era demands.
- Enterprise Applications: This model can be replicated in other large venues such as stadiums, healthcare facilities, and manufacturing plants.
Boingo’s CEO Mike Finley highlighted the importance of the FCC’s efforts in opening up more spectrum, stating that it spurs “new innovation opportunities for the 5G era.” The collaboration with AWS further solidifies Boingo’s position in the digital transformation landscape for enterprises and the public sector.
